Vwam | Your Brand's AI Shopping Assistant

Growth Play

Traditional search asks customers to figure out exactly what they want. The Vwam AI shopping assistant understands what they’re trying to do and guides them there. Confidently.

Lift conversion rates

Guide shoppers from questions to confident next steps, so fewer people hesitate, stall, or leave before deciding.

Increase AOV

Shape comparisons and recommendations in real time, helping customers discover the right products and higher-value options.

Capture first-party signals

Gather customer insights from real shopping conversations instead of losing them to external AI.

Curated AI Guidance Built Right into your website

Adapt guidance to every shopping moment

Support exploration, comparison, and decision-making differently, so guidance fits what customers are trying to do.

Handle open-ended needs and evolving questions as they move naturally through the journey.

Deliver curated experiences

Run AI outputs through your brand’s voice, guardrails, and security standards, before they ever reach a shopper.

Control which recommendations are allowed and how they appear, regardless of the AI model you use.

Turn conversations into intelligence

Capture what shoppers really want inside your experience, instead of losing that context to third-party AI tools.

Feed signals into your data stack to strengthen personalization, segmentation, media activation, and product strategy.

Discover What COSRX Achieved

Launched a fully conversational, agentic shopping experience without engineering support

Guided shoppers to the right products across a large and complex catalog

Reduced setup time from days/weeks to hours, testing rules and flows on the fly

Growth Plays

Stop Waiting And Start Growing

When you understand every customer and act fast, growth compounds across the entire journey.

Awareness

Lookalike Audience Expansion

Intent-Based Targeting

AI Discovery Optimization

Consideration

Anonymous Visitor Identification

Progressive Profiling

Vwam

Purchase

First-Purchase Acceleration

Abandon Cart Recovery

Order Value Expansion

Customer Reactivation

Loyalty & Advocacy

Loyalty Tier Progression

Smart Replenishment Upselling

Customer Drop-off Prediction

Advocacy Growth